Privacy Policy

Introduction

Welcome to https://custom-garage-doors-minneapolis.easygaragefix.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, or products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Website: Our primary website at https://custom-garage-doors-minneapolis.easygaragefix.com.
Applications: Any mobile or desktop applications developed by us and made available to users.
Services: The range of services we offer, such as customer support, product inquiries, and online purchases.
Products: All products listed and sold through our platform.

Please be aware that this policy does not extend to external platforms, applications, or services linked from our website, each of which has its own privacy policies governing user data.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

Account Usage: When you use our applications and services as an authorized user, we collect and process data necessary for account creation, management, and support.
Website Visits: Information is collected when you visit our websites, including browser type, device information, and pages accessed.
Communication: We may reach out to you via various communication channels, such as emails, calls, or text messages (SMS), for marketing, transactional, or customer support purposes.

Personal Data Collection

We gather diverse types of personal data to enhance your user experience and tailor our services:

Account Information: This includes your name, email address, username, and password.
Payment Details: Any financial information required for transactions is securely stored and processed.
Financial Records: We may retain records of your purchases, billing addresses, and payment history.
Purchase Data: Details about products or services you’ve purchased from us, including quantities and transaction dates.
Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information to improve user experience.
Location Data: Information about your geographical location when you interact with our services (with your consent).
Feedback and Reviews: Content you share with us through surveys, feedback forms, or product reviews.
Social Media Details: If you choose to log in via social media accounts, we may access certain personal information from those platforms.
Product Preferences: Data about your preferences, including product customization choices and browsing history.

We collect this data through direct user input, tracking technologies, and third-party partners, ensuring transparency throughout the process.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

Strictly Necessary Cookies: These are essential for navigating our website and using its core features.
Preference Cookies: Used to remember user preferences, such as language settings or display options.
Analytics Cookies: Enable us to understand user behavior, track website usage, and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We adhere to strict data retention policies, keeping personal data for as long as necessary:

Legal Requirements: We retain data to fulfill legal obligations, including tax and regulatory compliance.
Business Needs: Personal information is stored for the duration of your account’s active status and a reasonable period after its closure.
Data Anonymization: Once data is no longer needed for these purposes, we take steps to anonymize or delete it securely.

Security Measures

We prioritize the security of your personal data:

Encryption: We use encryption protocols to protect data during transmission and storage.
Secure Processing: Our third-party service providers adhere to strict security standards to safeguard your information.
Access Control: Access to your data is restricted to authorized personnel only.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may possess various rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your personal information under certain circumstances.
Restriction: Limit our processing of your data for specific purposes.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Object: Object to the processing of your data for legitimate interests.
Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
Appeals/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

Please note that these rights may vary according to local laws and regulations. For detailed information, refer to the ‘Contact Us’ section below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time:

Major changes will be posted on our website with updated effective dates.
We encourage users to review this policy periodically for any revisions.

Contact Information

For any inquiries, data-related requests, or feedback regarding this Privacy Policy:

Email: [email protected]
Physical Address: [Provide the company’s physical address]

We value your trust in our commitment to privacy and security. By using our services, you signify your acceptance of this Privacy Policy.